Webinar: Reduce Repeat Tickets Across Campus IT

View Online     Campus IT teams support faculty, staff, and students across departments and campuses. Repeat requests and busy periods like registration and exams can stretch lean teams thin, making consistent support harder to deliver. Join SolarWinds and Carahsoft on November 10, 2–3 p.m. ET/11 a.m.–12 p.m. PT for a practical webinar on improving service delivery in higher education. You’ll learn how to: Reduce repeat tickets with self-service and efficient service-desk processes. Deliver more consistent support across campus teams Compare SolarWinds Service Desk (SaaS) and Web Help Desk (self-hosted) for different campus needs Explore what’s new in Web Help Desk, including multi-tab workflows and clearer ticket communication Register Now     If this isn’t relevant to your role, please forward this invitation to a colleague who supports higher-education IT. Interested in reading more about service desk tools for Higher Education? Read here   Join the THWACK Community This email was sent to: maspete.suket1@blogger.com Unsubscribe | Change Preferences SolarWinds, 7171 Southwest Parkway, Bldg 400, Austin, TX 78735 | www.solarwinds.com

One week away: See What’s New in SolarWinds Observability Self-Hosted 2026.4

Join us next week for live demonstrations and Q&A with SolarWinds product experts.

Join us next week for live demonstrations and Q&A with SolarWinds product experts.   View Online     There’s still time to join us for the SolarWinds Observability Self-Hosted 2026.4 release webinar on October 28. In this live session, SolarWinds product experts will show how the latest release can help your team: AI-generated modern dashboard widgets created with natural language prompts End-to-end traffic path visualization with the new NetFlow Traffic Analyzer Sankey view Simplified network discovery AI-assisted network configuration Register today for an in-depth look at what’s new across Observability Self-Hosted and the Orion modules. Register Now   Join the THWACK Community This email was sent to: maspete.suket1@blogger.com Unsubscribe | Change Preferences SolarWinds, 7171 Southwest Parkway, Bldg 400, Austin, TX 78735 | www.solarwinds.com

Introducing Avior ™, goal-oriented AI for IT operations

View Online     You Set the Goal. Agents Do the Work. You Stay in Control. On October 14 & 15, on SolarWinds Day, we announced Avior™ goal-oriented AI. SolarWinds Avior is purpose-built for mission-critical environments, powered by decades of IT expertise. You set the goals and the guardrails. Role-based AI agents gather evidence, investigate, recommend or take permitted action, and measure the outcomes. With transparency at every step, you stay in control. Fewer alerts. Faster root cause. Cleaner audits. Explore Avior     Watch the announcement     Avior is built for every IT team See What Matters Cut through alert noise and see what actually need attention   Decide with Confidence Bring together the context and evidence you need to investigate faster.   Command Outcomes Set the goal and the guardrails. Decide what can proceed and what needs approval.     See Avior in Action   Join the THWACK Community This email was sent to: maspete.suket1@blogger.com Unsubscribe | Change Preferences SolarWinds, 7171 Southwest Parkway, Bldg 400, Austin, TX 78735 | www.solarwinds.com

See what’s new in SolarWinds Observability Self-Hosted 2026.4

Get a first look at the new features.

Get a first look at the new features.   View Online     SolarWinds Observability Self-Hosted 2026.4 introduces new capabilities to help teams investigate faster, simplify operations, and extend visibility across their environments. Join us on October 28 for a live release webinar hosted by SolarWinds product experts. You’ll see demonstrations of: AI-generated modern dashboard widgets created with natural language prompts End-to-end traffic path visualization with the new NetFlow Traffic Analyzer Sankey view Simplified network discovery AI-assisted network configuration And much more Reserve your spot to see what’s new in SolarWinds Observability Self-Hosted 2026.4 and related Orion modules. Register Now   Join the THWACK Community This email was sent to: maspete.suket1@blogger.com Unsubscribe | Change Preferences SolarWinds, 7171 Southwest Parkway, Bldg 400, Austin, TX 78735 | www.solarwinds.com