Campus IT teams support faculty, staff, and students across departments and campuses. Repeat requests and busy periods like registration and exams can stretch lean teams thin, making consistent support harder to deliver.
Join SolarWinds and Carahsoft on November 10, 2–3 p.m. ET/11 a.m.–12 p.m. PT for a practical webinar on improving service delivery in higher education. You’ll learn how to:
- Reduce repeat tickets with self-service and efficient service-desk processes.
- Deliver more consistent support across campus teams
- Compare SolarWinds Service Desk (SaaS) and Web Help Desk (self-hosted) for different campus needs
- Explore what’s new in Web Help Desk, including multi-tab workflows and clearer ticket communication
